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Internet Explorer Script Error on Login

Here is the problem:

1. User logs into Dynamics GP

2. When the Home Page is displayed, click on any arrow to expand or contract a menu on the desktop (in the Content Pane)

3.  Error message is displayed:

Internet Explorer Script error

An error has occured in the script on this page.

Line 320

Char: 6

Error: The system cannot find the file specified

Code 0

URL: file:///C:/Documents%20and%20Settings/username/Local% 20Settings/Temp/2/tmp17.tmp

 

When Great Plains is run, it looks for an xml preference file that should be stored in "%appdata%\Microsoft\Internet Explorer\UserData". When the minimize/maximize button is clicked, it then executes a portion of JavaScript that stores those "preferences" (minimized or maximized) to the oXMLBranch[1].xml file. If this folder (UserData) doesn't exist however, the program then can't read or write user's preferences to this file, and it also doesn't create the folder on its own.

Typically, this is a rights issue.  The application needs full rights to the folder that holds these files.